Arjola Bieniek
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Recent activity by Arjola Bieniek-
'Something went wrong' message or error code
If you're getting a 'Something went wrong' message or an Streamer error code, try the following: Things to try You may need to try more than one of these solutions to resolve the issue. - Res...
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From idea to story
From idea to story News design and lists News criteria and news threshold Citations and continuation of news from other media Processing stories for the basic news service Text message and onl...
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Where is my order confirmation?
Your order confirmation is sent immediately to the same email address you entered while placing your order. If you have not received this confirmation email, please check your SPAM folder too, just...
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Where is my order?
You can find your tracking link in the Email called "Good news - your order is on its way" (if you can't find it in your Inbox, check your spam folder). If you still can't find it, try searching...
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Can I amend my order?
Once you have placed your order, you can contact our Customer Service team to change the message, date and address no later than 24 hours before your chosen delivery date. You may not be able to ch...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...